Legal notice

Last Updated: September 29, 2026
Effective Date: September 29, 2026

Welcome to RUVMILORA™.

These Terms of Use (“Terms”) apply to your access to and use of ruvmika.com, including its webpages, mobile-accessible features, content, shopping functions, customer-service features, and other online functionality (collectively, the “Site”).

The Site is owned and operated by Shanghai Mushengyuan Technology Co., Ltd. under the RUVMILORA™ brand.

Throughout these Terms, “RUVMILORA™,” “we,” “us,” and “our” refer to Shanghai Mushengyuan Technology Co., Ltd., where appropriate.

By accessing or continuing to use the Site, you acknowledge that you have read and agree to these Terms of Use, together with our applicable Privacy Policy and other policies governing use of the Site. The source document similarly treats continued website use as acceptance of its Terms and incorporates its privacy and purchasing policies into the site-use framework. 粘贴的文本 (1)

If you do not agree with these Terms, please discontinue use of the Site.

1. Business Identity

RUVMILORA™ operates under the following disclosed business information:

Brand / Trademark: RUVMILORA™
Primary Website: ruvmika.com
Owner: Wang Ying
Legal Company Name: Shanghai Mushengyuan Technology Co., Ltd.

Business Address:
No. 11, Lane 65, Huan Dong 1st Road
Fengjing Town, Jinshan District
Shanghai (Fengjing Economic Zone)
China

Customer Support Email: service@ruvmika.com
Customer Service Phone: +86 15506137326

RUVMILORA™ and ruvmika.com are owned and operated by Shanghai Mushengyuan Technology Co., Ltd.

2. Scope of These Terms

These Terms govern use of the Site itself.

Purchases made through ruvmika.com are also subject to our applicable Terms & Conditions, together with policies concerning:

Payment
Shipping and delivery
Returns and refunds
Privacy
Other transaction-related matters

Where a specific policy contains additional conditions applicable to a transaction, that policy should be read together with these Terms.

Nothing in these Terms is intended to exclude mandatory consumer rights that cannot legally be waived.

3. Eligibility & Lawful Use

You may use the Site only for lawful purposes.

By using ruvmika.com, you represent that you have the legal capacity required under the laws applicable to you.

You are responsible for ensuring that your use of the Site complies with laws and regulations applicable in your location.

Where a minor uses the Site through a device or account under the supervision of an adult, the supervising adult remains responsible to the extent provided by applicable law.

4. Accuracy of Information You Provide

Information submitted through the Site should be accurate, current, and complete.

This may include information provided when:

Placing an order
Creating or using an account
Contacting customer service
Submitting a return request
Entering delivery information
Submitting reviews or other content

You are responsible for correcting information that becomes inaccurate or outdated where reasonably necessary.

Providing deliberately false or misleading information may interfere with our ability to process orders or provide customer support.

5. Privacy & Personal Information

Personal information collected through ruvmika.com is handled in accordance with our Privacy Policy.

Depending on how you interact with us, information may be received through:

Website forms
Checkout
Email
Telephone
Customer-support communications
Cookies or similar technologies
Applicable third-party service providers

Our Privacy Policy explains the categories of information collected, purposes for processing, applicable disclosures, security practices, and available privacy choices.

Please review that policy before submitting personal information through the Site.

6. Limited Permission to Use the Site

We grant users a limited, revocable, non-exclusive permission to access ruvmika.com for lawful personal shopping and informational purposes.

You may ordinarily view Site content and use normal website functions for their intended purposes.

This permission does not transfer ownership of Site content or intellectual-property rights to you.

The source Terms distinguish personal site access from prohibited commercial copying, scraping, framing, reverse engineering, malware transmission, and interference with website infrastructure. 粘贴的文本 (1)

7. Intellectual Property

Content appearing through ruvmika.com may include:

RUVMILORA™ branding
Logos
Product photographs
Written copy
Graphics
Illustrations
Page designs
Icons
Interface elements
Software or code
Other original materials

Such content may be owned by, licensed to, or lawfully used by Shanghai Mushengyuan Technology Co., Ltd. or the applicable rights holder.

Content may be protected by copyright, trademark, and other intellectual-property laws.

Except where permitted by law or expressly authorized, you may not commercially reproduce, republish, distribute, modify, sell, license, or create unauthorized derivative works from protected Site content.

8. Prohibited Website Activities

You must not use the Site in a manner that could harm RUVMILORA™, other users, service providers, or the proper operation of the Site.

Without appropriate authorization, you must not:

Attempt to gain unauthorized access to Site systems
Circumvent security or access controls
Introduce viruses, malware, or harmful code
Conduct unlawful scraping or data extraction
Use automated systems in a manner that materially disrupts the Site
Interfere with servers or network infrastructure
Conduct phishing, spam, or fraudulent activity
Impersonate another person or our business
Use protected content for unauthorized commercial purposes
Use the Site to violate applicable law or third-party rights

We may take reasonable technical or administrative measures to protect the Site from misuse.

9. Account Access

Where customer accounts are available, you are responsible for maintaining the confidentiality of your account credentials.

You should notify us promptly if you reasonably believe that your account has been accessed without authorization.

You must not deliberately use another person's account without permission.

We may restrict or suspend access where reasonably necessary to address fraud, security concerns, unlawful activity, or material violations of these Terms.

10. Customer-Submitted Content

Where the Site permits reviews, comments, photographs, feedback, or other submissions, you remain responsible for content you provide.

You must not submit material that:

You do not have the right to provide
Infringes intellectual-property rights
Unlawfully violates privacy rights
Is knowingly fraudulent or materially misleading
Contains malware or harmful code
Is unlawfully threatening or harassing
Violates applicable law

The source policy likewise places responsibility for legality, originality, accuracy, and rights clearance on the person submitting content. 粘贴的文本 (1)

11. Permission to Use Submitted Content

Except for personal information governed by our Privacy Policy, content voluntarily submitted for publication may be used by us as reasonably necessary to operate, display, improve, or promote our Services.

By submitting such material, you represent that you have sufficient rights to permit that use.

We may moderate, decline to publish, or remove content that violates these Terms, applicable law, or reasonable Site standards.

12. Product Reviews

Reviews should reflect genuine experiences and should not deliberately misrepresent a product or transaction.

We may moderate reviews where reasonably necessary to address:

Spam
Duplicate submissions
Unlawful material
Personal information
Intellectual-property infringement
Fraudulent content
Content unrelated to the product

Moderation does not mean that every review is independently verified or endorsed by RUVMILORA™.

13. Third-Party Links

The Site may contain links to websites or online resources operated independently by third parties.

Such links may be provided for convenience or functionality.

Third-party sites may maintain their own:

Terms of use
Privacy policies
Security procedures
Content standards
Commercial practices

A link from ruvmika.com does not automatically mean that RUVMILORA™ endorses every statement, product, or practice appearing on the linked website.

The source Terms similarly distinguish third-party resources from the operator's own website and note that separate terms and privacy policies may apply. 粘贴的文本 (1)

14. Third-Party Services

Our Site may rely on independent providers for functions such as:

Website hosting
Ecommerce infrastructure
Payment processing
Shipping and fulfilment
Analytics
Fraud prevention
Communications
Customer-support technology

The availability of third-party services may occasionally affect Site functionality.

Third-party providers may process information according to their own applicable agreements and privacy practices.

15. Website Availability

We aim to maintain reasonable availability of ruvmika.com.

However, we cannot guarantee that every feature will remain continuously accessible or error-free.

Temporary interruptions may occur because of:

Scheduled maintenance
Software updates
Network problems
Hosting interruptions
Security incidents
Third-party outages
Technical failures
Events outside our reasonable control

We may modify, suspend, or discontinue particular Site functionality where reasonably necessary.

16. Website Security

We use reasonable measures intended to support secure operation of the Site.

However, no internet-based service can guarantee absolute security or uninterrupted transmission.

Users should maintain reasonable security practices, including protecting account credentials and using appropriately secured devices and networks.

Never send complete payment-card numbers, CVV codes, online-banking passwords, or similar sensitive credentials to our customer-service email.

17. Electronic Communications

When you contact us electronically or use Site functionality, certain communications may also be provided electronically.

These may include:

Order confirmations
Shipping notifications
Customer-service responses
Policy notices
Account-related messages
Other transaction-related communications

You are responsible for providing an accurate email address where necessary.

Where permitted by law, electronic notices and communications may satisfy applicable written-communication requirements.

18. Website Information

We make reasonable efforts to maintain accurate and useful information.

However, Site content may occasionally contain:

Typographical errors
Outdated information
Technical inaccuracies
Inventory discrepancies
Display errors

Where appropriate, we may correct or update such information.

Transaction-specific matters involving product pricing, orders, shipping, and refunds are additionally governed by our applicable store policies.

19. Site Disclaimer

To the extent permitted by applicable law, ruvmika.com is provided on an “as available” basis.

We do not guarantee that:

Every Site feature will always remain available
Access will always be uninterrupted
Every technical issue will be corrected immediately
Independent third-party services will always remain operational

The source Terms also frame website availability and functionality on an “as is” and “as available” basis, subject to limitations imposed by applicable law. 粘贴的文本 (1)

Nothing in this section excludes warranties, guarantees, remedies, or consumer protections that cannot legally be excluded.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Shanghai Mushengyuan Technology Co., Ltd. will not be responsible for indirect or consequential losses arising solely from ordinary use or temporary unavailability of the Site where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

In particular, nothing here is intended to remove mandatory rights concerning defective, unsafe, misdescribed, or otherwise non-conforming products.

21. User Responsibility

You remain responsible for:

Your lawful use of the Site
Information you intentionally submit
Maintaining reasonable device security
Protecting account credentials
Ensuring you are authorized to use your selected payment method
Reviewing order information before purchase

Nothing in this section transfers responsibilities to consumers that applicable law places on us.

22. Indemnification

To the extent permitted by applicable law, you may be responsible for claims or losses directly resulting from:

Your intentional unlawful use of the Site
Material breach of these Terms
Fraud committed by you
Your infringement of another person's lawful rights
Malicious interference with Site infrastructure

This provision does not impose obligations beyond those legally enforceable under applicable law.

23. Trademarks

The RUVMILORA™ name, associated branding, logos, and other marks displayed on the Site may be protected trademarks or other proprietary identifiers.

No license to use these marks for unrelated commercial purposes is granted merely because they appear on the Site.

Without authorization, you must not use our branding in a way that falsely suggests affiliation, sponsorship, endorsement, or ownership.

24. Copyright & Intellectual-Property Concerns

We respect valid intellectual-property rights.

If you believe material displayed through ruvmika.com infringes copyright, trademark, or another intellectual-property right, please contact:

service@ruvmika.com

To help us review the matter, your notice should reasonably identify:

The protected work or right
The material believed to be infringing
Where the material appears on our Site
Your contact information
The basis for your claim
Whether you are the rights holder or authorized representative

We may request additional information reasonably necessary to assess the report.

The supplied source Terms use a similar notice framework requiring identification of the protected work, allegedly infringing material, contact details, and authority to act for the rights holder. 粘贴的文本 (1)

25. Suspension or Termination of Access

We may restrict, suspend, or terminate access to Site functionality where reasonably necessary because of:

Fraud
Security threats
Malicious activity
Material violation of these Terms
Illegal conduct
Technical or operational requirements

Termination of Site access does not automatically eliminate rights or obligations that arose before termination.

Provisions that by their nature should continue after termination may remain effective.

26. Force Majeure

We will not be responsible for delays in Site operation caused by circumstances outside our reasonable control, which may include:

Natural disasters
Severe weather
War or civil disturbance
Government restrictions
Public-health emergencies
Labour disruptions
Telecommunications failures
Utility outages
Carrier or infrastructure disruptions

We will make reasonable efforts to resume affected operations where practical.

Mandatory consumer rights remain unaffected.

27. Shipping & Risk of Loss

Physical purchases made through ruvmika.com are governed by our Shipping Policy and applicable consumer law.

The mere handover of a package to a third-party carrier does not automatically override mandatory consumer protections concerning delivery or risk of loss.

Processing times, estimated delivery periods, tracking, customs, split shipments, lost packages, and delivery issues are explained separately in our Shipping Policy.

28. Consumer Rights

These Terms are not intended to waive statutory rights that cannot legally be excluded.

Depending on your location, applicable law may provide rights relating to:

Product conformity
Faulty or damaged products
Delivery
Cancellation or withdrawal
Refunds
Privacy
Other consumer protections

Where mandatory consumer law conflicts with these Terms, the applicable mandatory protection will prevail.

29. Dispute Resolution

If you experience a problem concerning the Site or a purchase, we encourage you to contact our customer service team first:

service@ruvmika.com

Many concerns involving accounts, orders, payments, delivery, returns, or refunds can be reviewed directly.

Nothing in this section prevents either party from exercising rights or remedies available under applicable law.

We do not incorporate the source document's Hong Kong arbitration clause automatically into this rewritten version, because the disclosed operator here is Shanghai Mushengyuan Technology Co., Ltd.; the source specifically designated Hong Kong law and arbitration for its own operator. 粘贴的文本 (1)

30. Governing Law

These Terms are governed by the laws applicable to Shanghai Mushengyuan Technology Co., Ltd., subject to mandatory consumer-protection rules that may apply in the customer's country or region.

To the extent legally permitted, disputes relating to the operation of our business may be submitted to a competent court in Shanghai, China.

Nothing in this section deprives consumers of mandatory jurisdictional or statutory rights that cannot legally be waived.

31. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or severed to the extent necessary and legally permitted.

The remaining provisions will continue to apply.

32. No Waiver

If we do not immediately exercise or enforce a right under these Terms, this does not automatically constitute a permanent waiver of that right.

33. Assignment

You may not transfer rights or obligations under these Terms in a manner that would unlawfully interfere with our Services or another person's rights.

We may transfer applicable rights or responsibilities as part of a lawful corporate restructuring, business transfer, or service arrangement, subject to applicable law and without improperly reducing existing consumer rights.

34. Entire Agreement

These Terms of Use, together with applicable policies referenced through ruvmika.com, constitute the terms governing your use of the Site to the extent applicable.

Relevant policies include our:

Terms & Conditions
Privacy Policy
Payment Options
Shipping Policy
Return & Refund Policy
FAQ

Where a transaction-specific policy contains additional lawful terms applicable to a particular purchase, those provisions should be read together with these Terms.

Where mandatory law conflicts with any provision, mandatory law prevails.

35. Changes to These Terms of Use

We may revise these Terms when reasonably necessary to reflect changes in:

Website functionality
Business operations
Technology
Security practices
Policies
Applicable legal requirements

When an updated version is published, the Last Updated date at the top of this page will be revised.

Changes will apply prospectively as required by applicable law and will not improperly remove rights that have already arisen.

36. Contact Us

Questions concerning these Terms of Use or ruvmika.com may be directed to:

RUVMILORA™
Legal Company Name: Shanghai Mushengyuan Technology Co., Ltd.
Owner: Wang Ying
Primary Website: ruvmika.com