Terms of Service

Last Updated: September 29, 2026
Effective Date: September 29, 2026

Welcome to RUVMILORA™.

These Terms of Service (“Terms”) govern your access to and use of ruvmika.com, including the online store, products, checkout features, content, customer services, and other functionality made available through the website (collectively, the “Services”).

The website and RUVMILORA™ online store are owned and operated by Shanghai Mushengyuan Technology Co., Ltd. References in these Terms to “RUVMILORA™,” “we,” “us,” and “our” refer to Shanghai Mushengyuan Technology Co., Ltd., as applicable.

Please read these Terms before using our Services or placing an order. By accessing the website or purchasing from us, you agree to be bound by these Terms and the policies referenced within them.

If you do not agree with these Terms, you should discontinue use of the Services.

1. About RUVMILORA™

For transparency, the business responsible for operating this website is:

Brand / Trademark: RUVMILORA™
Website: ruvmika.com
Legal Company Name: Shanghai Mushengyuan Technology Co., Ltd.
Owner: Wang Ying
Customer Service Email: service@ruvmika.com
Phone: +86 15506137326

Business Address:
No. 11, Lane 65, Huan Dong 1st Road
Fengjing Town, Jinshan District
Shanghai (Fengjing Economic Zone)
China

RUVMILORA™ is owned and operated by Shanghai Mushengyuan Technology Co., Ltd.

2. Eligibility & Use of the Website

By using our Services, you represent that you have the legal capacity required to enter into transactions under the laws applicable to you.

If you permit a minor under your supervision to use a device to access our website, you remain responsible for that access to the extent provided by applicable law.

You may use our website only for lawful purposes and in accordance with these Terms.

You must not use our Services in a way that interferes with the rights of another person, violates applicable law, compromises website security, or disrupts normal website operations.

3. Customer Information & Accounts

Certain website functions may require you to provide information such as your:

Name
Email address
Telephone number
Billing information
Shipping address
Payment information
Other information reasonably necessary to complete an order

You agree to provide information that is accurate, current, and complete.

If account functionality is available, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

Please contact us promptly if you believe that your account or credentials have been accessed without authorization.

Personal information is handled in accordance with our Privacy Policy.

4. Product Information

We make reasonable efforts to present our products clearly and accurately.

Product pages may contain information concerning design, colour, dimensions, materials, finishes, patterns, availability, or other relevant characteristics.

However, the appearance of a product on your screen may differ slightly from its physical appearance because of factors such as:

Screen calibration
Display brightness
Device settings
Photography lighting
Manufacturing or material variations

For products such as woven neckwear and fashion accessories, minor differences in texture, pattern placement, or colour appearance may occur where consistent with the nature of the product.

Nothing in this section limits rights relating to products that are materially defective, misdescribed, or otherwise non-conforming under applicable consumer law.

5. Product Availability

Products are offered subject to availability.

Adding a product to your shopping cart does not reserve inventory or guarantee that it will remain available until checkout is completed.

We may modify our product assortment, introduce or discontinue products, or adjust available quantities as reasonably necessary.

If an ordered product becomes unavailable after your order is placed, we may contact you regarding the available options, which may include cancellation and an applicable refund.

6. Orders & Acceptance

Submitting an order through ruvmika.com constitutes an offer to purchase the products shown in your order.

After submission, you may receive an electronic acknowledgement or confirmation containing your order information.

We reserve the right, where reasonably necessary and permitted by law, to decline or cancel an order for reasons including:

Product unavailability
Incorrect pricing or material listing errors
Payment authorization failure
Suspected fraud or unauthorized activity
Shipping restrictions
Duplicate or unusual transactions
Incorrect or incomplete customer information

If we cancel an order after payment has been collected, the applicable amount will be refunded in accordance with the original payment method and relevant payment-processing procedures.

7. Reviewing Your Order

Please carefully review your order before submitting payment.

In particular, check:

Product selection
Quantity
Recipient name
Shipping address
Billing information
Email address
Telephone number, where requested
Final order total

If you discover an error after submitting an order, contact service@ruvmika.com as soon as possible.

We will make reasonable efforts to assist before fulfilment progresses, but changes cannot be guaranteed once an order has entered processing or has been dispatched.

8. Pricing

Prices applicable to a purchase will be displayed through the website and checkout.

Prices, promotions, and discounts may change from time to time. Unless otherwise required by applicable law, a later change in price does not alter the amount charged for an order that has already been validly completed.

Before payment is submitted, the checkout page will display the applicable order total and any charges collected directly through checkout.

If a material pricing error is identified before fulfilment, we may contact you regarding the issue or cancel the affected transaction and issue an applicable refund.

9. Payment

Payment methods available for your transaction will be displayed during checkout.

Depending on location and availability, these may include supported payment cards, digital wallets, PayPal, or other payment services offered through our checkout.

You agree to provide valid payment and billing information and represent that you are authorized to use the selected payment method.

Transactions may be subject to authorization, fraud screening, or other verification performed by payment providers or financial institutions.

For further details, please review our Payment Options page.

10. Discounts & Promotions

From time to time, RUVMILORA™ may offer promotional codes, discounts, or other promotional pricing.

Unless otherwise stated, promotions:

May be available for a limited period
May apply only to selected products
May have minimum-purchase requirements
May be limited to certain customers or regions
May not be combinable with other promotions
May be subject to additional terms disclosed with the offer

Where a discount code is used, customers should verify that the discount appears in the checkout summary before completing payment.

11. Shipping & Fulfilment

Orders are generally processed within 2–5 business days after successful payment and order confirmation.

Processing time is separate from estimated transit time.

Depending on product availability, destination, and fulfilment arrangements, orders may be shipped from different warehouses, supplier facilities, or fulfilment locations.

An order containing multiple products may therefore arrive in separate packages.

Shipping estimates are not guaranteed delivery dates unless expressly identified as guaranteed.

Complete information regarding processing, delivery estimates, tracking, shipping charges, customs, split shipments, delays, and lost packages is provided in our Shipping Policy.

12. International Orders, Duties & Taxes

International purchases may be subject to customs clearance and destination-country requirements.

Where import duties, VAT, customs fees, or similar charges are not collected during checkout, they may be assessed separately by the applicable customs authority, carrier, or other responsible party.

Customers are responsible for applicable destination charges except where otherwise required by law or expressly stated during checkout.

Please consult our Shipping Policy before placing an international order.

13. Returns & Refunds

Eligible purchases may be returned within our 30-day return window, subject to the conditions stated in our Return & Refund Policy.

Customers must contact us before returning merchandise so that the applicable return procedure and authorized return destination can be provided.

Do not automatically return products to our business address or to the address printed on the original parcel.

The correct return location may differ according to the product and fulfilment arrangement.

Unauthorized returns or products sent to an unconfirmed return location may not be accepted or processed.

Nothing in these Terms limits mandatory consumer rights that cannot lawfully be excluded.

14. Cancellations & Order Changes

If you need to cancel or modify an order, contact:

service@ruvmika.com

Please contact us as soon as possible after ordering.

We will make reasonable efforts to accommodate requests received before fulfilment has progressed. However, an order generally cannot be modified or cancelled after it has been packed, transferred to a fulfilment provider, or shipped.

If cancellation is no longer possible, an eligible product may be returned after delivery in accordance with our Return & Refund Policy.

15. Intellectual Property

Unless otherwise indicated, website materials—including branding, text, graphics, photographs, layouts, product presentation, logos, and other original content—are owned by, licensed to, or lawfully used by Shanghai Mushengyuan Technology Co., Ltd.

RUVMILORA™ and associated brand elements may be protected by applicable trademark, copyright, or other intellectual-property laws.

You may access website content for ordinary personal and non-commercial shopping purposes.

Without applicable authorization, you may not reproduce, republish, distribute, sell, commercially exploit, or create unauthorized derivative uses of protected website content.

Nothing on the website grants an intellectual-property license except where expressly stated.

16. Reviews, Comments & Customer Content

If our website allows you to submit a review, photograph, comment, suggestion, or other content, you remain responsible for the material you submit.

You must not submit content that:

Is unlawful or knowingly misleading
Infringes another person's intellectual-property or privacy rights
Contains malicious software or harmful code
Contains abusive, threatening, or discriminatory material prohibited by applicable law
Falsely impersonates another person
Contains unauthorized advertising or spam

Where you voluntarily submit content for publication, you grant us a non-exclusive license to use, reproduce, display, and format that content as reasonably necessary to operate and promote our Services, subject to applicable law and our Privacy Policy.

17. Third-Party Services & Links

Our Services may interact with third parties such as:

Payment processors
Shipping and logistics providers
Ecommerce infrastructure providers
Analytics services
Social platforms
Other technology providers

Our website may also contain links directing you to third-party websites.

Third-party websites and services operate independently and may have their own terms, privacy practices, and policies.

We are not responsible for independent third-party content or practices merely because a link or integration is available through our website.

18. Website Accuracy & Corrections

We make reasonable efforts to maintain accurate website information.

However, occasional typographical, technical, pricing, inventory, or descriptive errors may occur.

Where permitted by law, we may correct errors, update information, or address affected orders when inaccuracies are discovered.

If a correction materially affects an existing order, we will take appropriate steps consistent with applicable consumer law.

19. Prohibited Activities

You must not use ruvmika.com to:

Violate applicable laws or regulations
Commit or facilitate fraud
Infringe intellectual-property rights
Collect personal information unlawfully
Distribute malware, viruses, or malicious code
Attempt unauthorized access to our systems
Circumvent website security
Conduct automated scraping where prohibited
Interfere with normal operation of the Services
Submit false or misleading transaction information
Conduct phishing, spam, or other abusive activities

We may restrict access where reasonably necessary to protect customers, our business, or our Services from misuse.

20. Website Availability

We aim to maintain reliable access to our website, but continuous or error-free operation cannot be guaranteed.

Website functionality may occasionally be unavailable because of:

Maintenance
Updates
Technical failures
Third-party service interruptions
Network disruptions
Security incidents
Events outside our reasonable control

We may modify or temporarily suspend website functionality when reasonably necessary.

21. Disclaimer of Warranties

To the maximum extent permitted by applicable law, website functionality is provided on an “as available” basis.

We do not guarantee that the website will always operate without interruption, delay, or technical error.

However, nothing in these Terms excludes or restricts warranties, guarantees, remedies, or other consumer protections that cannot lawfully be excluded.

Product-specific statutory rights remain unaffected.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Shanghai Mushengyuan Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, these Terms do not limit mandatory rights or remedies available to consumers for defective, unsafe, misdescribed, or otherwise non-conforming products where applicable law provides those protections.

23. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or liabilities arising directly from your unlawful misuse of our Services, your material violation of these Terms, or your infringement of another person's lawful rights.

This provision does not impose liability on consumers beyond what is permitted by applicable law.

24. Consumer Rights

Nothing in these Terms is intended to waive or reduce mandatory consumer protections available in your country or region.

Depending on where you live, applicable law may provide rights relating to:

Product conformity
Faulty or damaged goods
Distance-selling contracts
Cancellation or withdrawal
Refunds
Privacy and personal information
Other statutory consumer protections

Where mandatory law conflicts with a provision of these Terms, the applicable mandatory legal protection will prevail to the extent required.

25. Governing Law

These Terms and the operation of our Services are governed by the laws applicable to Shanghai Mushengyuan Technology Co., Ltd., subject to any mandatory consumer-protection laws that apply to customers in their country or region.

Where you are legally entitled to rely on mandatory consumer rights or bring proceedings in your home jurisdiction, nothing in these Terms is intended to deprive you of those rights.

This approach avoids imposing an unrelated U.S. state jurisdiction on a business whose disclosed legal operator is based in Shanghai, China.

26. Severability

If any provision of these Terms is determined by a competent authority to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or treated as severed where appropriate.

The remaining provisions will continue in effect.

27. No Waiver

If we do not immediately enforce a provision of these Terms, that does not automatically constitute a waiver of that provision or our right to enforce it later.

Any waiver must comply with applicable legal requirements.

28. Entire Agreement

These Terms, together with the policies and information incorporated by reference—including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Options—form the applicable terms governing use of our Services and purchases through our website, except where additional terms are expressly disclosed.

29. Changes to These Terms

We may update these Terms to reflect changes to our Services, business practices, technology, or applicable legal requirements.

When changes are made, the revised version will be published on this page and the Last Updated date will be revised.

Changes will apply prospectively as required by applicable law and will not improperly remove rights that have already arisen from completed transactions.

30. Contact Us

If you have questions about these Terms of Service, an order, or your use of ruvmika.com, please contact us:

RUVMILORA™
Legal Company Name: Shanghai Mushengyuan Technology Co., Ltd.
Owner: Wang Ying
Website: ruvmika.com