Last Updated: September 29, 2026
Effective Date: September 29, 2026
This Privacy Policy explains how Shanghai Mushengyuan Technology Co., Ltd., owner and operator of RUVMILORA™ and ruvmika.com (“RUVMILORA™,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise handles personal information when you visit our website, place an order, communicate with us, or use our related online services.
We believe customers should be able to understand what information is collected and why it is needed. This Policy is intended to provide that information clearly.
By accessing or using ruvmika.com, you acknowledge that your personal information may be handled as described below, subject to applicable law.
1. Personal Information We Collect
The information we collect depends on how you interact with our website and services.
Information You Provide to Us
When you place an order, contact customer support, subscribe to communications, submit information through our website, or otherwise interact with us, we may collect information such as:
- Full name
- Email address
- Telephone number
- Shipping address
- Billing address
- Order and purchase information
- Product selections and preferences
- Customer service correspondence
- Return and refund information
- Information you voluntarily provide when contacting us
Payment Information
Payments are handled through the payment methods and payment-processing services available during checkout.
Payment processors may collect information necessary to authorize and complete a transaction, including card or account information.
We do not ask customers to send complete payment-card numbers, security codes, or payment-account passwords to us by email.
2. Information Collected Through Your Use of Our Website
Certain technical information may be collected automatically when you visit or interact with ruvmika.com.
Depending on your device, browser, settings, and the technologies used by our service providers, this may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location derived from technical information
- Referring and exit pages
- Pages or products viewed
- Date and time of website activity
- Shopping-cart interactions
- Cookie identifiers
- Website performance and diagnostic information
This information helps us operate the website, understand how visitors use it, maintain security, and improve our services.
3. How We Use Personal Information
We may use personal information for legitimate business purposes connected with operating RUVMILORA™, including to:
Process and Fulfil Orders
We use relevant information to confirm orders, process transactions, prepare purchases for shipment, provide delivery information, and administer returns or refunds.
Provide Customer Support
Information may be used to identify your order, respond to enquiries, investigate delivery or product issues, and provide assistance.
Operate and Improve Our Website
Website and device information may help us understand site performance, troubleshoot technical problems, improve navigation, and develop a better shopping experience.
Communicate With You
We may send transactional communications relating to your purchase, including order confirmations, shipping updates, customer service messages, and other information necessary to administer your transaction.
Where permitted and where you have provided any consent required by applicable law, we may also send promotional communications.
Maintain Security and Prevent Misuse
Information may be processed to identify suspicious activity, prevent fraud, protect transactions, enforce our terms, and maintain the security of our website and customers.
Meet Legal Obligations
We may process or retain information where reasonably necessary to comply with applicable legal, regulatory, tax, accounting, dispute-resolution, or lawful government requirements.
4. Cookies & Similar Technologies
ruvmika.com may use cookies and similar technologies to operate and improve the website.
Depending on the services and technologies active on our website, cookies may include:
Essential Cookies
Used for functions such as navigation, shopping carts, checkout, security, and other services necessary for the website to operate.
Analytics and Performance Cookies
Help us understand website usage, identify technical issues, and improve site performance.
Preference Cookies
May remember certain selections or settings to make future interactions more convenient.
Advertising or Marketing Technologies
Where used and permitted, these technologies may help measure advertising performance or provide advertising based on interactions with our website.
Your browser or device may provide controls for limiting or deleting cookies. Restricting certain essential technologies may affect some website functions, including shopping-cart or checkout features.
Where applicable law requires consent for non-essential cookies or similar technologies, we will use them in accordance with applicable consent requirements.
5. How Personal Information May Be Disclosed
We may disclose personal information to third parties where reasonably necessary to operate our business and provide our services.
Recipients may include:
- Ecommerce platform and website-service providers
- Payment processors
- Fraud-prevention and security providers
- Warehousing and fulfilment partners
- Shipping and logistics providers
- Customer-support service providers
- Analytics and technology providers
- Marketing or advertising service providers, where applicable
- Professional advisers
- Government, regulatory, judicial, or law-enforcement authorities where legally required
These parties may process information according to their respective roles, contractual obligations, privacy practices, and applicable laws.
We may also disclose information in connection with a legitimate corporate transaction, such as a merger, restructuring, financing, acquisition, or transfer of business assets, subject to applicable requirements.
6. Sale and Use of Personal Information
We do not sell personal information in the ordinary sense of exchanging customer information directly for money.
However, certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly and may apply those definitions to some advertising or analytics technologies.
Where such laws apply, eligible individuals may have rights concerning those activities as described under the Your Privacy Rights section below.
7. Payment & Transaction Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information under our control.
Payment transactions are handled using the checkout and payment-processing infrastructure available through our ecommerce and payment providers.
No online transmission or storage system can be guaranteed to be completely secure. Accordingly, while reasonable measures are used to protect information, we cannot promise absolute security against every possible unauthorized access, disclosure, alteration, or loss.
Customers should also protect their own account credentials and should not send sensitive payment credentials through ordinary email.
8. International Processing & Transfers
Because we operate an international ecommerce business, personal information may be processed in countries or regions other than the location from which you access our website.
For example, information may need to be accessed or processed by payment providers, ecommerce infrastructure providers, logistics companies, fulfilment partners, technology providers, or other service providers involved in completing your transaction.
Where required by applicable law, appropriate measures will be used for international transfers of personal information.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:
- Fulfil and document transactions
- Provide customer service
- Administer returns and refunds
- Maintain business and accounting records
- Resolve disputes
- Prevent fraud and misuse
- Enforce agreements
- Meet applicable legal, tax, or regulatory requirements
Retention periods may therefore differ depending on the type of information and the purpose for which it is maintained.
When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
10. Marketing Communications
If you choose to receive promotional emails from RUVMILORA™, we may use your contact information to send information about products, collections, promotions, or other store updates.
You may unsubscribe from promotional emails by using the unsubscribe mechanism provided in an applicable marketing message or by contacting us.
Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related messages concerning an order or customer-service request.
11. Your Privacy Rights
Depending on where you live and the privacy laws applicable to you, you may have certain rights concerning your personal information.
These may include the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of eligible information
- Request information about how personal data is processed
- Object to or restrict certain processing
- Withdraw consent where processing relies on consent
- Request portability of eligible information
- Opt out of certain marketing communications
- Exercise applicable rights relating to targeted advertising, sale, or sharing
These rights are not absolute and may be subject to identity verification, legal exceptions, record-retention obligations, or other limitations permitted by applicable law.
To submit a privacy request, contact service@ruvmika.com.
We may request information reasonably necessary to verify your identity and process the request securely.
12. U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Where applicable, those rights may include access, correction, deletion, portability, and the ability to opt out of certain uses of personal information.
We will process valid requests in accordance with the laws applicable to the individual and our business.
Where legally required, you may also have the right to appeal a decision concerning a privacy request. Instructions for doing so will be provided when applicable.
13. California Privacy Information
California residents may have additional rights under applicable California privacy laws.
Depending on the circumstances and legal applicability, these may include rights to request information regarding personal information collected, disclosed, sold, or shared; request correction or deletion; and opt out of certain qualifying sales or sharing.
We will not discriminate against an individual for exercising privacy rights provided by applicable law.
California residents may submit applicable requests using the contact information provided at the end of this Policy.
14. Do Not Track & Privacy Preference Signals
Some browsers offer a Do Not Track (DNT) setting. Because there is not a universally applied standard governing responses to DNT signals, our website may not respond uniformly to traditional DNT settings.
Where applicable law requires recognition of legally valid browser-based opt-out or privacy preference signals, we will handle supported signals in accordance with those requirements.
15. Children's Privacy
Our website and products are intended for a general audience and are not directed to children.
We do not knowingly seek to collect personal information from children in violation of applicable law.
If you are a parent or legal guardian and believe that a child has provided personal information to us improperly, please contact service@ruvmika.com so that we can review the matter and take appropriate action.
16. Third-Party Websites & Services
Our website may contain links to websites, platforms, payment services, social networks, or other services operated by third parties.
When you leave ruvmika.com or interact directly with a third-party service, that provider's own terms and privacy practices may apply.
Shanghai Mushengyuan Technology Co., Ltd. does not control the independent privacy practices of third-party websites and services.
We encourage you to review their privacy information before providing personal information directly to them.
17. Changes to This Privacy Policy
We may revise this Privacy Policy when necessary to reflect changes in our services, business practices, technology, legal requirements, or other operational circumstances.
When this Policy is updated, the revised version will be published on this page and the Last Updated date will be changed accordingly.
Where additional notice is required by applicable law, we will provide it through an appropriate method.
We encourage customers to review this page periodically for the latest information about our privacy practices.
18. Contact Us
Questions about this Privacy Policy, our handling of personal information, or an applicable privacy request may be directed to:
RUVMILORA™
Legal Company Name: Shanghai Mushengyuan Technology Co., Ltd.
Owner: Wang Ying
Website: ruvmika.com
Customer Service Email: service@ruvmika.com
Phone: +86 15506137326
Business Address: No. 11, Lane 65, Huan Dong 1st Road, Fengjing Town, Jinshan District, Shanghai (Fengjing Economic Zone), China
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM (China Standard Time, UTC+8)
RUVMILORA™ is owned and operated by Shanghai Mushengyuan Technology Co., Ltd.
For information regarding purchases, delivery, returns, payments, and use of our website, please also review our Contact Us, Payment Options, Shipping Policy, Return & Refund Policy, Terms & Conditions, and FAQ pages.