Order Support
Contact us if you have a question about an order confirmation, order status, shipping update or another purchase-related matter.
RUVMILORA™ and ruvmika.com are owned and operated by Shanghai Mushengyuan Technology Co., Ltd.
Whether you need help with an existing order, would like more information about a tie, or have a question about shipping, returns or payment, our customer support team will assist you during our published business hours.
Contact us if you have a question about an order confirmation, order status, shipping update or another purchase-related matter.
Need more information about a RUVMILORA™ design, colour, texture or product detail? Send us the product name and your question.
For return, refund, damaged-item or incorrect-item enquiries, contact us before sending merchandise back so that we can provide the appropriate instructions.
If your enquiry concerns an existing purchase, please include your order number, the email address used for the order, and a short description of your request. For damaged or incorrect items, photographs may also help our team review the issue more efficiently.